Project Operations (ShopeePay)

Job Description

• Ensure that our operations run smoothly
• Deal with systemic abnormality and complexity in Operations function
• Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure
• Apply analytical techniques to analyze data, support strategic, decision-making and translate complexities into actionable insights to optimize operational efficiency
• Develop automated reporting mechanisms or tools to provide real-time/post-monitoring and to optimize operational efficiency
• Facilitate and execute improvement initiatives across all operations touchpoints by engaging stakeholders and team members in process improvement

Requirements

• Bachelor's or Master's degree in Engineering, BBA, or any related field
• Maximum 3 years of working experience. Experience in related fields will be a plus. Fresh graduates are also welcome to apply
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment
• Strong logical thinking, problem-solving and leadership skills
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills and have team spirit
• Flexible with time (issues that require attention can occur at unusual hours)
• Proficient in working with numbers and data organization, especially with MS Excel or Gsheet
• Able to solve complex problems through data analysis (SQL and coding skills (e.g. Google Apps Script, JavaScript, Python etc.) are a plus)
• Effective communication skills and good command of English
• Has passion for the FinTech industry