Key Account Manager

About the job

• To Achieve Agree Sales Target in specific portfolio
• Developing a solid and trusting relationship between customers and DBS
• Anticipating key account changes and improvements
• Resolving key client’s issue and complaints
• Managing communications between Key Clients and DBS internal
• Strategic Planning to improve clients results
• Negotiate contracts with clients and establish timeline of performance
• Working with Tender, Pricing and Products to ensure the highest quality of materials are being produces and meet clients need
• Planning and presenting on account development and performance management for Direct report or HOD
• Analyzing clients data o provide customer relationship management
• Manage sales system (daily report, weekly report and opportunity pipeline report).
• Collaborating with Operation for Customer KPI
• Identify and develop new customer in Portfolio
• Achieve DSO according to company target.
• Chinese speaking is a must
• Able to multitask, Prioritize and manage time efficiently
• Goal-oriented, Organized team player
• Encouraging to Peers and able to lead
• Self Motivated and Self Directed
• Excellent interpersonal relationship skill
• In depth understanding of company key clients and their position in the industry
• Eager to expand new business
• Able to analyst data and translate result to better solutions
• Bachelor’s Degree in Logistic, Business administration, Sales or relevant Fields. Master’s Degree preferred
• 5-7 years previous work experience in Sales, Management key account or relevant experience
• Excellent verbal and written communicating skill must be a listener, Presenter and A people-person.
• Basic computer skill experience with CRM, Microsoft office and excel
• Strong negotiation skill, with ability to follow Through on clients contracts
• Ability to multitask and manage more than one customer account
• Proven results of delivering clients solutions and meeting Sales Target