Key Account Manager

Your Responsibilities

• Develop and maintain strong relationship with existing and new customers. Contribute to the development of the strategic planning process for future growth.
• Meet and exceed company goals for profitable revenue growth of the full ADM Human Nutrition product portfolio with assigned key strategic accounts.
• Develop and implement strategic sales plans to achieve company goals and plans within the assigned market.
• Link between the customers and the production units of ADM Group by providing both technical and commercial support to the customers.
• Collaborate with marketing resources and the leadership team to define overall sales strategies, products and sales solutions which best meet customer needs.
• Prepare account plan for strategic key accounts under management.
• Manage the project pipeline and regular update/ provide information for SG technical team.
• Prepare regular forecasts and budgets based on the ADM time-limits, principles and formats and follow those accordingly.
• Help and support resolution of technical and commercial complaints together with the technical and production teams of ADM units.
• Professionally represent ADM at meetings, exhibitions, seminars and other events.
• Prepare regular sales and market reports.
• Support collection of receivables and overdue payments as required. Follow the rules of credit control as dictated in ADM Group’s procedures.
• Conduct market research to stay informed about industry trends, competitor activities, and market demands.
• Provide insights and feedback to the product development team to support innovation and product improvement.

Your Profile

• Bachelor’s Degree or above, major in food technology and chemical related preferred
• At least ten to twelve years sales experience within food / beverage industry, with strong understanding of food ingredients and their applications.
• Experience managing and expanding existing customer relationships and demonstrated success in development new business.
• Results oriented with strong business acumen with value-selling mind-set.
• Working experience in a large multinational company preferred.
• Experience in handling specialty ingredients and flavours is a must.
• Willingness to travel as needed to meet with key accounts.
• Good interpersonal and communication skills
• Team player with strong organizational capabilities
• Strategic thinker with a customer-centric approach
• Proven track record of achieving sales targets and growing key accounts
• High level of analytical thinking with strong self-initiative
• Strong problem-solving skills and ability to work under pressure
• Self-motivated and capable of working independently and as part of a team
• Good command of spoken and written English