Evangelize IT Solutions: Advocate for IT solutions across various domains such as IT operations, security, help desk, endpoint management, networks, and cloud infrastructure.
Customer and Partner Engagement: Communicate with customers (IT Managers, Administrators, Engineers) and partners to understand their requirements and recommend appropriate ManageEngine products in collaboration with Account Managers.
Conduct Presentations and Workshops: Deliver Masterclass presentations, product demonstrations, workshops, training sessions, and events both online and offline within the local market.
Technical Support: Address technical queries and provide solutions for multiple ManageEngine products related to IT Management.
Product Expertise: Develop a comprehensive understanding of product areas, including Desktop/Mobile Device Management, IT Help Desk, Windows Management, and Public/Private Cloud management.
Travel Requirements: Travel to customer locations as needed to provide support and conduct presentations.
Requirements:
Language Skills: Proficiency in English and the local language at a business level.
Learning and Detail Orientation: Interest in learning new software products and a focus on detail.
Interpersonal Skills: Strong ability to collaborate with multiple ManageEngine product teams.
Experience: Minimum of 5 years of relevant experience in the IT industry.
Technical Knowledge: Robust technical knowledge with a background in ITSM solutions, desktop and server/network administration. Familiarity with ITOM or Cloud management is advantageous.
Certifications: ITIL V3 Foundation certification, Microsoft certification, Cisco certification, or other relevant industry certifications are preferred.
Local Residency: Must be a resident of the country of application and possess professional proficiency in the local language.
Additional Experience: Experience with datacenters, enterprise LAN environments, or Windows environments is advantageous.
Skills
ITIL Certified
Technology Evangelism
Data Centers
IT Service Management
Software Agents
Functions
Information Technology (IT)
Job Overview
Job Type:
Full-Time
Company
Zoho APAC
8 active jobs
Singapore
Industry:
Arts, Entertainment & Media
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