Sr. Account Technology Specialist

Responsibilities

• Technology Sales Leadership – Lead technology thought leadership and technology sales activities to drive the customer’s digital transformation vision and roadmap with Microsoft. Orchestrate the extended team, leading customer joint envisioning sessions, to bring the best of Microsoft technology to help customer achieve their digital goals.
• Digital Transformation Strategy – Own the relationship with C-level technology/innovation executives at your client and build relationships with business leaders to achieve their business and technology outcomes. Understand the customer’s business goals, solution areas, and partner solutions to build a technology roadmap, enabling the customer’s innovation agenda with utilization of our Microsoft technologies.
• Industry Knowledge – Proactively builds and maintains a strong knowledge of customers industry, associated business strategy, and key industry partners and solutions. Coordinate with internal industry experts to gather industry knowledge to improve outcomes for the customer.
• Utilize your knowledge of enterprise architecture and Microsoft cloud services (including the latest innovations and solutions) to create roadmaps to your customers' desired future state.
• Build strong relationships with Chief Technology Officers, Chief Information Officers, Chief Security Officers, other technical and business decision makers, and the developer community as their trusted technology advisor.
• Orchestrate activities across Microsoft and Partner resources to maximize business results, customer success and satisfaction.
• Demonstrate change management leadership skills by assisting customers with new business models, process and workflow changes, and employee impact assessments as they move towards the desired future state.
• Drive long-term growth by focusing on sustainable usage of cloud solutions that align to customer objectives and business value.
• Share your broad technical knowledge of the Microsoft platform, our competition, and the industry with customers by sharing customer and general IT landscape insights with your Microsoft colleagues.
• Broad knowledge of Microsoft’s enterprise platform and their ability to map relevant Microsoft technologies to customer IT and business needs and priorities.
• Ability to build long-term trusted technology advisor relationships that result in solid, meaningful strategic technology conversations.
• In-depth knowledge of customer technology environments.
• Ability to ensure that customers benefit from the latest Microsoft innovations and solutions.
• Proven ability to learn quickly, adapt, and master new concepts and technologies to drive their adoption and usage required
• Strong technical skills required, with enterprise architecture experience or certification preferred
• Experience in Business Consulting or Consultative Selling, and extensive experience working within Teams preferred
• Excellent verbal and written communication skills, along with equally good listening skills is essential
• Experience in Project Management preferred
• Education: Bachelor's degree in Computer Science, similar information technology-related, or engineering discipline degree required. Master's degree preferred.
• Additional training or education in Business, Sales, or Marketing preferred

Qualifications

• 7+ experience of selling cloud solutions to Enterprise customers and achieving target or equivalent experience
• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience
• OR equivalent experience

Additional Or Preferred Qualifications

• 7+ years experience in relevant customer industry and Consulting skill
• 7+ years experience in digital transformation, or using technology to drive customer business outcomes
• Experience in Banking, Retail