Analyze (often ambiguous, unstructured) operational and business problems to identify areas for commercial growth, efficiency gains, and cost reduction.
Use data analytics and business intelligence to uncover trends, drive decision-making, and identify growth opportunities.
Collaborate with Country Directors, Marketing, Product, and Finance teams to understand their needs and align operational strategies to support commercial goals.
Develop and execute to completion complex improvement initiatives to realize commercial uplifts.
Work closely with cross-functional teams, including Commercial, Product, Marketing, and Finance, to ensure alignment and effective execution of improvement projects.
Create and maintain documentation related to operational processes and improvements.
Present findings and recommendations to senior management, providing clear and concise reports.
Act as a versatile resource within our Agoda Flight team, establishing yourself as a trusted expert that all departments can depend on.
What you will need to succeed:
Bachelor’s degree in Business, Operations Management, Data Analytics, or a related field.
5-7 years of experience in operational excellence, business analysis, or a similar role focused on commercial growth.
Proficiency in SQL, data analysis, and/or business intelligence tools, with a track record of using data to drive commercial outcomes.
Strong problem-solving skills with a strategic mindset, able to connect operational changes to business results.
Ability to make sense of complex operational processes, internal technical processes and flows and connect the dot back to commercial impact.
Great communication skills, both written and verbal, with the ability to communicate complex concepts and present progresses, findings to stakeholders at all levels.
Experience leading cross-functional projects and collaborating with teams across the organization.
Ability to learn fast and understand new business dynamics.
It’s great if you have:
Python, automation, or willingness to invest time to learn.
Skills
Operation Efficiencies
SQL
Data Analytics
Commercial Awareness
Recorder
Functions
Production, Purchasing & Supply Chain
Job Overview
Job Type:
Full-Time
Company
Agoda
168 active jobs
Industry:
Hospitality, Tourism & Travel
Ready to Apply?
Submit your application now and take the next step in your career journey.
