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    Senior Lead Operational Excellence, Flights

    Full-Time
    Bangkok, Thailand
    Posted: June 14, 2024
    Position Details

    Key responsibilities:

    • Analyze (often ambiguous, unstructured) operational and business problems to identify areas for commercial growth, efficiency gains, and cost reduction.
    • Use data analytics and business intelligence to uncover trends, drive decision-making, and identify growth opportunities.
    • Collaborate with Country Directors, Marketing, Product, and Finance teams to understand their needs and align operational strategies to support commercial goals.
    • Develop and execute to completion complex improvement initiatives to realize commercial uplifts.
    • Work closely with cross-functional teams, including Commercial, Product, Marketing, and Finance, to ensure alignment and effective execution of improvement projects.
    • Create and maintain documentation related to operational processes and improvements.
    • Present findings and recommendations to senior management, providing clear and concise reports.
    • Act as a versatile resource within our Agoda Flight team, establishing yourself as a trusted expert that all departments can depend on.


    What you will need to succeed:

    • Bachelor’s degree in Business, Operations Management, Data Analytics, or a related field.
    • 5-7 years of experience in operational excellence, business analysis, or a similar role focused on commercial growth.
    • Proficiency in SQL, data analysis, and/or business intelligence tools, with a track record of using data to drive commercial outcomes.
    • Strong problem-solving skills with a strategic mindset, able to connect operational changes to business results.
    • Ability to make sense of complex operational processes, internal technical processes and flows and connect the dot back to commercial impact.
    • Great communication skills, both written and verbal, with the ability to communicate complex concepts and present progresses, findings to stakeholders at all levels.
    • Experience leading cross-functional projects and collaborating with teams across the organization.
    • Ability to learn fast and understand new business dynamics.


    It’s great if you have:

    • Python, automation, or willingness to invest time to learn.



    Skills
    Operation Efficiencies
    SQL
    Data Analytics
    Commercial Awareness
    Recorder

    Functions
    Production, Purchasing & Supply Chain

    Job Overview

    Job Type:

    Full-Time


    Company

    Agoda logo

    Agoda

    168 active jobs

    Industry:

    Hospitality, Tourism & Travel

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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