Section Manager - Quality Assurance Development (Bakery & Coffee)

Key Responsibility:

• Establish and enforce quality standards for fresh food products (Produce & Bakery).

• Develop, implement, and enforce quality control processes for all fresh food products.- Stay informed about relevant regulations and ensure compliance with food safety and quality standards.

• Set and maintain high standards for freshness, taste, and overall product quality.

• Lead and manage a team of quality assurance professionals.

• Provide training and development opportunities for team members.

• Monitor customer feedback and implement strategies to enhance overall customer satisfaction with product quality.

• Continuously assess and improve quality assurance processes to optimize efficiency and effectiveness.

• Collaborate with other departments, such as production and logistics, to ensure a cohesive approach to quality assurance.

Qualification:

• Bachelor’s Degree or Master Degree in Food Science, Chemical Science, Biotechnology or related fields

• Minimum of 3-6 years experience in Quality Assurance and Quality Control in management level within food production/catering industry

• Strong knowledge of quality management systems, methodologies, and tools (e.g., Six Sigma, Lean, ISO standards).

• Excellent analytical and problem-solving skills, with the ability to perform root cause analysis.

• Effective leadership and team management abilities.

• Strong understanding of quality assurance principles and methodologies in the context of fresh food production.

• Familiarity with food safety regulations and quality standards applicable to the fresh food industry.

• Excellent communication skills to convey quality standards, provide feedback, and collaborate with various stakeholders.

• Willingness to continuously assess and improve quality assurance processes.