Responsibilities

• Present, promote and sell products/services using solid arguments to existing and prospective customers

• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

• Establish, develop and maintain positive business and customer relationships

• Reach out to customer leads through cold calling

• Expedite the resolution of customer problems and complaints to maximize satisfaction

• Achieve agreed upon sales targets and outcomes within schedule

• Coordinate sales effort with team members and other departments

• Analyze the territory/market’s potential, track sales and status reports

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Keep abreast of best practices and promotional trends

• Continuously improve through feedback

Objectives of this role

• At least 3 years’ experience in a sales environment

• Customer service skills to listen to the concerns of a customer and be able to address their needs

• Interpersonal skills to work with a wide variety of people each day, build relationships and network

• Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale

• Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers

• Proven work experience as a sales representative

• Excellent knowledge of MS Office

• Familiarity with BRM and CRM practices along with ability to build productive business professional relationships

• Highly motivated and target driven with a proven track record in sales

• Excellent selling, communication and negotiation skills

• Prioritizing, time management and organizational skills

• Ability to create and deliver presentations tailored to the audience needs

• Relationship management skills and openness to feedback