Sales Associate (Chinese speaking) - Thailand

The Essential Job Duties

• Sell products and contribute to the growth of sales in the store
• Increase clients’ engagement and loyalty by conveying Dior values
• Maintain outstanding customer service as per Company standards

Sales/Performance

• Achieve sales targets through effective use of selling techniques, clienteling and product knowledge, contributing to the global team performance
• Identify customers’ expectations and complete the transaction successfully
• Demonstrate team work for all kinds of corporation
• Monitor sales targets and department performance on daily and monthly basis

Client Development

• Be confident to develop and maintain strong relationships to ensure each customer receives a consistent and professional service throughout
• Represent the boutique in greeting customers and provide pleasant customer service
• Fill out and update the client book, build relationship with customers

Back-Office Support

• Provide support in stock management
• Ensure the upkeep of the selling space and the image of the store
• Maintain the highest standards of visual merchandising, housekeeping and Christian Dior standards within the boutique
• Perform delegated tasks efficiently

Profile

• Bachelor’s degree or higher in any fields
• At least 1-2 years of retail sales experience or Client Service Business, preferably in a luxury consumer goods setting.
• Good command of Thai, Fluency in English and Chinese, computer literacy a must.
• Excellent cross-selling skills
• Service-oriented, good communication and interpersonal skills
• Able to work independently
• Have a genuine passion for luxury and an interest in the retail and fashion industry