What will I be doing?

- Perform daily audit on internal system;

- Provide analysis of errors and feedback to respective team;

- Work with training team to align policy understanding of QA and labelers;

- Provide support on Policy/Quality related questions on ad-hoc basis;

- Responsible in guiding new joiners in order to achieve ramp up target;

- Work closely with Safety Specialist in order to provide feedback on quality;

- Identify potential errors in policy and correct them in time;

- Conduct quality meeting with the team to analyze errors;

- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

- Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.

- Your resilience and commitment to self-care to manage the emotional demands of the role.

Qualifications

What should I bring with me?

- Bachelor's Degree or equivalent education/experience, advanced degree is preferred;

- Minimum 1 year working experience as Quality Assurance Analyst;

- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage;

- Strong attention to details and ability to work independently;

- Possesses good interpersonal skills;

- English, Thai, and Cambodian language is a must