TikTok Shop - Vendor Key Account Management, Lifestyle
Responsibilities:
Manage and incubate a portfolio of 100+ long-tail Lifestyle sellers, with the goal of accelerating their growth and elevating them into key GMV contributors.
Build strong, trust-based relationships with merchants and secure competitive deals aligned with campaign objectives, category trends, or seasonal opportunities.
Strengthen seller capabilities in content creation and affiliate activation, to drive visibility and sales through TikTok’s content-driven ecosystem.
Identify new areas of collaboration aligned with each seller’s short-term performance targets and long-term business expansion roadmap.
Ensure sellers deliver high-quality service across operations—including chat responsiveness, on-time delivery, and product accuracy.
Drive improvements in key operational metrics such as cancellation rate, return rate, and shipping lead time, to increase buyer conversion and satisfaction.
Qualifications:
Bachelor's Degree or above
Excellent interpersonal and negotiation skills
Attention to detail, affinity with numbers and logical thinking
Fluent in Thai and English, proficiency in Mandarin is a plus to communicate with Chinese sellers
Proficient in Excel and ppt
2 years+ experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred
Embracing a fast-paced environment in the E-commerce industry and flexibility
A good team player, fast learner and open to changes
Problem solving skills and a can-do attitude.
Full-time
112 active jobs
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