Duties And Responsibilities

• Research and analyze consumer’s needs, problems and insight, and also competitors and trends of the industry.
• Ideate and design product scope and specification including the description of modules and features of our product - version by version.
• Prototype and design product by creating Flowchart, wireframe, user journey, use case, etc. to be the blueprint of product development
• Collaborate with UX/UI Designer, System Analyst, Developer, QA Tester for product development process.
• Comment UX and UI design from UX/UI Designer.
• Track and follow up with Developers on the development process.
• And launch! with release information including product version info, update and improvement info, etc.
• Collaborate with project manager, project coordinator, and customer services to help deliver the solution to the customers.
• Get requirements and feedback from stakeholders, especially users and customers to do product analysis and ideation for the improvement.
• Continuously improve product capabilities to enhance our core competency and still be relevant to the market.
• Develop product and service requirements and roadmap with well understanding of customer needs.
• Work and coordinate cross functional teams from internal teams (other departments) and external teams (customers and partners) to deliver the best service and solution.

Knowledge, Skills And Abilities

• Good understanding and knowledge of Flowchart and Wireframe
• Experience in Business Analyst / System Analyst / Product Executive (IT Product) is a plus
• Understanding HRD and corporate learning and development process is a plus
• Having IT product development background is a plus
• Excellent to note, catch and gather client's ideas and requirements
• Good in flow chart drawing tools such as Draw.io, MS Word or Excel
• Communication skill, interpersonal skill and negotiation skill is a must

Education And Experience

• Bachelor's Degree in MIS,Business Administration or any related fields.
• At least 3 years of work experience in the IT industry in Business analysis