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    Manager, Clinical Products Support & Education

    Hybrid
    , Thailand
    Posted: August 1, 2024
    Position Details

    Responsibilities

    • Drive Clinical Education for Current & Future Customers in the Focused Growth Categories – Compression, Nutritional Delivery etc. in Strategic & Key Distributor Markets - Thailand, India, Vietnam, Philippines, Taiwan, Hong Kong
    • Ensure alignment of messaging across all partners/HCPs
    • Organize & spearhead educational activities, i.e. Monthly Trainings for salespeople, hospital in-service workshops and peer-to-peer events
    • Identify & target KOLs in Strategic Markets to drive Clinical Engagement to support business development
    • Understand & map reimbursement strategy for listing focused growth products eg. Compression, Nutritional Delivery across strategic markets
    • Develop standardized clinical materials to drive specialty targeting eg. in-service workshop decks, sales talk tracks etc.
    • Continuously improve product knowledge and selling related skills, to provide better value add to customers that differentiates Cardinal from competitors
    • Understand the competitive landscape and be the on-the-ground market intelligence of Cardinal Health eg. collect various customer data reports
    • Share best practices within the organization and participate in organizational activities
    • Develop, maintain and strengthen long term favorable customer relationships with various stakeholders in important accounts together with Channel Partners and Sales Teams
    • Be the “face of the company” for customers by providing regular communication, addressing concerns, registering complaints, and leveraging opportunities to deliver customer satisfaction
    • Work in compliant and ethical manner; always adhere to company policies & local regulations
    • Team work to achieve individual and team’s goals – work with internal and external partners – to be able to serve customers


    Qualifications


    • Bachelor’s degree
    • Healthcare background
    • 3-7 years clinical experience in Medical Consumables and Devices Industry or professional experience in OT Hospital Setting. Direct experience with Surgeons & Operating Theatre Nurses preferred.
    • Good verbal and written English communication and interpersonal skills
    • Strong team player and able to work independently
    • Excellent communication skills with staff, colleagues, cross-functional teams and third parties
    • Keen understanding of engaging Distributor Markets & Distributor Sales Teams
    • Results Oriented Environment familiar at driving educational programs in cross departmental & complex public sector environment
    • Leverage on good product and clinical skills to gain In Market Insights
    • Ability to learn quickly and work in dynamic work environment independently while taking ownership & work with ambiguity
    • Embraces out-of-the-box thinking in engaging and challenging teams when looking at challenges and opportunities
    • Ability to think strategically and yet is hands-on, operationally



    Skills
    Healthcare
    Communication skills
    Clinical

    Functions
    Other
    Other

    Job Overview

    Job Type:

    Hybrid


    Company

    Cardinal Health  logo

    Cardinal Health

    5 active jobs

    Industry:

    Healthcare & Pharmaceutical

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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