Responsibilities:

• Create, manage and control team policy and SOP
• Create materials and communicate SOP and policy internally and externally
• Initiate, plan and execute the initial stage of new projects
• Run ad-hoc assignment, planning and task management for a small team
• Do research, data analysis, risk assessment, and policy suggestion for management decision making to issue new or adjust the current listing policy
• Assist manager on data preparation for management alignment

Qualifications:

• Bachelor degree in any field. Fresh graduates are also welcome
• 0-2 years experiences, or having experience in operations, project, listing policy, ecommerce platform policy, or other roles in ecommerce is preferred
• Strong background or skills in process workflow planning, project management, multitasking and problem-solving
• Strong written and verbal communication, presentation skills and can convey messages expressively and clearly
• English fluency - communication level
• Can work on urgent request and high impact assignments
• Can work with external parties in discussion, alignment and escalation
• Can learn and understand SQL