Coordinates application portfolio management including incident, problem, change, release, capacity, configuration, demand, and consumption processes, health of the portfolio, business continuity, and disaster recovery testing.
Ensures security management activities are instituted.
Ensures utilization of appropriate Ford processes (e.g. ITIL, system development methodology, development to production checklist).
Communicates effectively with the business partner and IT teams to support day-to-day operations (e.g. resolving incidents, gathering SOX evidence, performing disaster recovery).
Assigns business support related to customers - instruction and training, investigation and data analysis, ad-hoc reporting, application run requests, and operational estimates for application development.
Leads project(s) within an application portfolio to improve overall operations performance (e.g. 8-D, 6-Sigma), special projects, or management initiatives.
Provide daily system health report-out, servers, network and applications.
Available to work in night shift
Qualifications
Experience:
Minimum of 5 years experience in a related field responsibilities within IT.
Experience of working in a global environment
ITIL awareness
Hands-on experience in multiple roles across the spectrum of applications and/or technologies.
Functional Skills:
Analytical analysis ability in support of application/DBMS/ Server Problem solving, technical analysis and a good solid understanding of the latest antivirus products, all Microsoft related Server product packages, engineering software and related knowledge of engineering processes within a manufacturing environment.
Solid network topology competence
Relevant Project Management skills. Management skills as the person may manage others within the IT department. Ability to interact with Global teams and be able to provide immediate application/network/server issue support/resolution when required.
Able to communicate well in English.
Skills
Project Management
IT
Problem Solving
Job Overview
Job Type:
Full-Time
Company
Ford Motor Company
15 active jobs
Industry:
Automotive
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