Job Description

Digital Transformation:

• Work with the CSMO AKA to synthesize, develop, and execute and evolve a transformative GEHC AKA internal organizational change to a digital first organization.
• Lead the internal digital transformation of GEHC’s DNA in the AKA region to enhance efficiency and responsiveness.
• Overcome internal barriers to digital adoption, ensuring alignment and integration across GE commercial, service, and functional teams.
• Cultivate a culture of innovation and continuous improvement, leveraging digital tools to optimize business operations and heightens customer engagement and satisfaction.

Digital Growth Strategy

• Work with the CSMO AKA to develop and refine the digital growth strategy for AKA, including (but not limited to) the introduction of GE’s plethora of digital products and services.
• Work with the individual country GM’s in AKA to determine their digital needs and build these into the overarching digital growth strategy for AKA.
• Establish partnerships with AI and digital solution providers to enhance product offerings.
• Work to strategize the unique digital needs of Enterprise and Strategic Key Account / Customers
• Drive market analysis and intelligence activities to effectively utilize insights for competitive advantage and market share expansion.
• Building GEHC AKA’s digital brand equity and develop strategic opportunities.

Digital Execution

• Orchestrate the execution of the Digital Growth Strategy on a hub and spoke basis – there will be an expectation for the candidate to travel to the individual countries and work with the on-the-ground teams to structure and execute bespoke digital strategies as required.
• Manage the activation and integration of new digital products and solutions across core business segments, ensuring seamless operation and customer alignment.
• Develop SaaS/HaaS/Subscription-based offerings, collaborating closely with Finance and HFS teams to secure capital partners for these models.
• Provide senior support in closing strategic deals and managing customer escalations, ensuring robust external representation with customers, government bodies, and industry associations.

Mandatory Qualifications

• Bachelors degrees in marketing, business administration, or related field
• Minimum 8-10 years working experience in marketing, sales, strategy, healthcare, medical devices, pharma industry, or related fields.
• Proven relevant commercial management (PnL) experience.
• Understanding and prior use of interoperability layers, HL7, FHIR, DICOM, and other advanced data formats.
• Strong people leadership experience and servant leadership mindset.
• Innovativeness – we want people who think outside the box.
• Assertiveness – strong influencing skills across business functions is a must; confidence to share difficult messages and defend decisions and make judgement calls (and own them).
• Commercial intensity – tenacity and grit to drive commercial outcomes.
• Excellent written and verbal communication, presentation, and project management skills.
• Native fluency in English is a must. Local language knowledge ins a great plus.
• Experience of working in complex business environments with strong influencing and conflict resolution abilities.
• Ability to build systems and processes that scale, and that provide clear and transparent view of financial outcomes. Must be able to build dynamic, high-performance teams.
• Strong writing and record keeping ability for reports, matrices and database skills.
• Clear thinker, takes initiatives, self-starter, accountable and responsibility for own work.
• Must be highly motivated, results driven, energetic and capable of multi-tasking in a dynamic, rapidly growing organization.
• The ability to work with others in a potentially ambiguous, fast paced environment, including all levels of GE internal staff and distribution partners, and clients.
• Exceptional skills as a change agent and process oriented individual.
• Willingness to travel for work (25-40%).

Preferred Qualifications

• 3 (ideally 4+) years in a top tier management consulting firm and additional bonus points for having exposure to diagnostic healthcare services operations, strategy formulation or commercial delivery.
• MBA or master’s degrees in medicine, marketing, business administration or related fields.
• Prior experience in building a 0-1, or any venture or startup experience will be highly valued.
• Proven large scale commercial digital operations experience.