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    Customer Support Supervisor, backoffice

    Full-Time
    , Thailand
    Posted: August 5, 2024
    Position Details

    Responsibilities


    • Provides excellent customer support to those who have questions, call in, or visit the office location.
    • Collaborates and assists sales department with sales admin, upcoming initiatives, and customer facing tasks.
    • Working together with internal Sales and Marketing team to support business partners and clients and manage business needs with high level of service
    • To Identify high potential business partners (business analysis, monitors and reports on activities and market research)
    • To Contribute to the correct implementation and usage of the Sales and Marketing tools
    • To send out mass and individual communication to distributors
    • To create and develop posts on Social Media
    • Works closely with Distributor Support in the ASEA headquarters in the US


    Requirements


    • BA in communications or similar education
    • Microsoft outlook, teams, Excel and PowerPoint skills
    • 1 - 3 years of experience in working in a Backoffice, Direct Selling Company or a comparable field.
    • Curiosity for language, culture, regional nuance, and the desire to continually build empathy. Experience in content and marketing is a plus.
    • Fluent in Thai and English.
    • Must be highly organized, detail oriented, and have a commitment to quality and accuracy.
    • Ability to meet tight deadlines, multitask and work well under pressure.
    • Advanced computer skills, including experience with Microsoft Office.
    • English and Thai proficiency in speaking and writing.
    • Candidate must be able to work independently, yet be a team player, and willing to learn.
    • Fun working in interdisciplinary and multicultural teams.



    Skills
    Customer support
    Business administration
    Back office
    MS Office

    Functions
    Customer Service

    Job Overview

    Job Type:

    Full-Time


    Company

    ASEA, LLC  logo

    ASEA, LLC

    2 active jobs

    Industry:

    Healthcare & Pharmaceutical

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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