Service Provider Recruitment & Management: Actively identify, recruit, and onboard new service providers. Ensure they meet the company’s standards and are aligned with our service goals.
Partnership Development: Build and maintain strong relationships with service providers, technicians, and suppliers. Negotiate agreements and ensure mutual success.
Field Operations & Support: Get hands-on by visiting service locations, resolving issues, and ensuring that service delivery meets the highest standards.
Network Expansion: Explore new territories to expand our service provider network and enhance our coverage in key areas.
Performance Monitoring: Regularly evaluate the performance of service providers, offering training and support to help them excel.
Reporting & Analysis: Prepare detailed reports on service performance, cost efficiency, and provider effectiveness. Use data to drive continuous improvement.
Qualifications:
Bachelor’s degree in a relevant field.
2-3 years of experience in service provider management, network services, or similar roles.
Strong negotiation, organizational, and project management skills.
Excellent communication and interpersonal abilities, particularly in dealing with hands-on professionals.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to evaluate and manage service providers effectively and adapt to changing priorities.
Customer-focused mindset with a commitment to delivering high-quality service.
Willingness to travel and spend time in the field to meet with partners and explore new opportunities.
Skills
Negotiation skills
Project Management Skills
MS Office
Functions
Customer Service
Job Overview
Job Type:
Hybrid
Company
Allianz Partners
25 active jobs
Industry:
Other
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