Role Description

This is a full-time on-site role for a Customer Service Manager at 5 Star Marine in Phuket. The Customer Service Manager will be responsible for overseeing customer satisfaction, managing customer service operations, providing customer support, and utilizing analytical skills for continuous improvement.

Qualifications

• Customer Satisfaction, Customer Service Management, and Customer Support skills
• Analytical Skills and Communication abilities
• Strong problem-solving and decision-making skills
• Excellent interpersonal skills and ability to work in a team
• Experience in the tourism or hospitality industry is a plus