Key Responsibilities:

• Responding to Customer Inquiries.
• Troubleshooting and Issue Resolution.
• Providing Product Knowledge.
• Documentation and generating a report.
• Providing a great Customer Advocacy.
• Maintaining a High Customer Satisfaction,

Key Competencies:

• Knowledge: SAP Solution, Solution and Backend Design, Technical Blueprint Communication, Software Development Life Cycle, and Programming language would be highly beneficial.
• Skills: Project Management, and MS Office.
• Other Qualifications: Thinking conceptually and practically, Good Communication Skills, Problem Solving, Creative, and Collaboration with all job levels.