Responsibilities:

• Professionally answer inbound calls/chat from customers who wish to purchase products from our electronic brand.
• Identify customer needs and suggest suitable products, ensure customer needs are met by offering appropriate products based on their preferences, highlighting their benefits to assist customers in making informed purchasing decisions.
• Engage with customers in a friendly, helpful manner, building rapport and ensuring a positive shopping experience.
• Work collaboratively to achieve sales targets through consultative selling, without resorting to high-pressure tactics.

Qualifications:

• Thai nationality
• High School Diploma or above
• Able to work in shift rotations
• English proficiency in B2 level or above
• Experience in Sale Executive is preferable
• Working shift & schedule:
• Shift rotations (6.00-15.00,7.00-16.00,10.00-19.00)
• Shifts will be announced 2 weeks or 1 month advanced
• 2 days off (can be split in some cases)
• 1-month training and 2-month probation period