Job Description

• Create exceptional customer experiences for everyday.
• Delight the customer by building emotional connect and trust.
• Help identify areas of improvement.
• Aim to achieve no complaint / negative feedback from customers.

Requirements

• Experience of 1 year or more in contact center/call center for English skill.
• Overall work experience of 1 – 4 years in contact center industry preferred.
• Prior experience in financial services chat centers preferred.
• Willing to work in shifts.
• Good command of English communication (writing & speaking).