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    Client Service Manager

    Full-Time
    Bangkok, Thailand
    Posted: July 19, 2024
    Deadline: December 30, 2024

    Position Details

    Roles and Responsibilities

    • Understand Insights & translate into total category start (both corporate level & category/segment level) & implications
    • Own the engagement & relationship with the Retailer's product team and vendor's key account /trade marketing team
    • Comprehend retail trading, commercial / category management environment, & its business issues/opportunities
    • Ability to link the issues / opportunities with tools as solutions and come up with alternative solutions proposal
    • Ability to deploy the established customer-centric category management processes to vendors to collaborate and comply with the processes
    • Build and evaluate models for the campaign in collaboration with members of the team, internal department and our partnerships.
    • Develop and analyze very complex data on market, customers, and competitors and makes recommendations regarding marketing performance to optimize campaign strategy
    • Independently manages projects; organizes data and information in conjunction with a clear and rational thought process to assess and understand clients’ needs, evaluate options, and compile insights and results into a presentable finalized work product.
    • Contribute to the team effort by accomplishing related results and participating on projects, as needed.
    • Ability to work on multiple projects simultaneously


    Qualifications

    • 5 - 7 Years work experience
    • Bachelors or Master Degree in Business Administration, Communication Arts, Computer Science, Computer Engineering or related field.
    • Able to work both independently and within a team
    • Experienced in using one of these tools C Smart, Nielsen, Dunnhumby, Kantar, EYC, EGG
    • Attention to detail and the ability to be a multi-task work in a deadline driven atmosphere
    • Eager to learn, self-driven, takes initiatives & take on challenges with a positive attitude
    • Outstanding ability to think creatively, identify and resolve problems
    • Excellent analytical, organizational and time management skills
    • Good understanding of the Internet trends
    • Self-driven, hard-working and technology savvy
    • Excellent communication and interpersonal skills.
    • Ability to work under pressure



    Skills

    Attention to Detail
    Alternative Solutions
    Client Services
    Nielsen Data
    Customer Satisfaction
    Interpersonal Skills

    Functions

    Customer Service

    Job Overview

    Job Type:

    Full-Time


    Company

    Ascend Group logo

    Ascend Group

    39 active jobs

    Bangkok

    Industry:

    Technology

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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