DUTIES & RESPONSIBILITIES

• Claims Handling: Efficiently manage your caseload, expertly organizing your workload by priority.
• Client Contact: In a customer focused manner respond to telephone and email inquiries. Take ownership of the customer experience and resolve inquiries exceeding their expectations
• Customer Service: Prioritize customer-focused responses to telephone and email inquiries, always considering the customer experience and business needs.

WHAT WE ARE SEEKING

• Communication Skills: Exhibit excellent interpersonal, written, and verbal English language skills.
• Accuracy and attention to detail: Demonstrate precision in processing claims, consistently maintaining the highest levels of accuracy, and promptly addressing any errors in claims records.
• Time management: Possess the energy and ability to pursue strategic actions to accomplish objectives.