Responsibilities:

Client Strategy and planning

• Manage and develop the relationship with the sub-entity of the contractual customer in line with Maersk/global strategy
• Develop local value proposition to be included on the global tender
• Develop local business plan for increasing overall supply chain Share of Wallet and position Logistic & Services products
• Grow local presence across products with the sub-entity of the customer through new opportunities–also through sub-suppliers.
• Define the local value proposition and work closely with local product organization to grow and deliver revenue growth supporting the local product P&L
• Develop account business plans that encompass ocean as well as Logistic & Services products on global scale (where relevant)
• Define the global value proposition and work closely with customer solutions to build E2E solutions supporting revenue growth across products (where relevant)

Responsible for Customer Satisfaction

• Support the overall customer experience and support global value proposition
• Organize and connect the global Maersk team across functions, products and area for overall customer experience (where relevant)

Deliver client profitability as per budget

• Ensure successful business onboarding and contract compliance.

Customer Relationship

• Position Maersk towards the local influencers of the global tender success and towards local decision makers on country relevant products
• Position Maersk for access to the right stakeholders, influencers and decision makers throughout the customer organization (where relevant)

Requirements:

• At least 3 years of experiences working in shipping and logistics industry.
• A good understanding of warehouse, landside, air freight, LCL products
• Deep understands the competitive landscape and can adjust approaches to customers as a result.
• Ability to work independently or a TEAM player in a fast-paced international environment and cope with large scale business challenges.
• Capable in building strong and lasting relationships and networks at multiple levels, focusing on decision makers and influencers, both locally and internationally
• Well-developed communication, persuasiveness, influencing and presentation skills as well as ability to do needs evaluation and handle most common customer objections.
• Resilient, tenacious and persistent
• Self-Motivated and performance driven.