Collaborate closely with all operational areas of the hotel after obtaining event details from guests. Ensure that the operations team can fulfill all guest needs efficiently and cost-effectively. Offer alternative options to guests if certain requests cannot be met within their desired parameters.
Coordinate with hotel staff to ensure that all details of the event are handled smoothly and efficiently.
Managing budgets and planning costs for each event, including venue costs, catering, entertainment, and other expenses
Ensures function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.
Review contracts and making sure that all details are clearly outlined.
Handle all aspects of event planning from start to finish, including hiring vendors and purchasing supplies.
Ensure events run smoothly by monitoring guests’ needs and responding accordingly.
Prepare contracts and agreements for clients and vendors.
Conducts room function inspections prior to each event to ensure the room is set according to specifications.
Upselling as per target given by supervisors
Interacts with guests to obtain feedback on product quality and service levels.
Responds to and handles guest problems and complaints.
Qualifications
Bachelor degree in Hospitality Management, Business Administration or related fields.
Minimum 2-3 years’ experience in the events in a 4- or 5-star hotel or related professional area.
Skills
Business administration
Budget Management
Hospitality Management
Functions
Tour Operators Sub
Job Overview
Job Type:
Full-Time
Company
Amari Bangkok
24 active jobs
Industry:
Hospitality, Tourism & Travel
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