Position Details
Core Responsibilities
- Develop landing plan including field onboarding, partner disclosure, readiness, and execution
- Ensure subsidiary business owners of transformation pillars (commerce, co-sell, membership) incorporate changes within their respective planning and execution for positive business outcomes
- Determine core transformation stakeholders, define R&R, scope and role criteria and accountabilities
- Create disclosure and onboarding/transition plans to prioritize efforts with stakeholders, partner account teams, support, operations
- Drive attainment of local subsidiary change mgt KPIs/scorecard results
- Participate within the partner transformation community, share learnings, best practices
Qualifications
- 10+ years of selling to or consulting with enterprise customers. Equally considered will be 10+ years of experience driving digital transformation from within the enterprise customers
- Bachelor’s degree or MBA preferred; or equivalent experience
- Experience to lead multi-cultural, diverse and remote teams across different disciplines
- Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
- Effectively navigate through ambiguity and complexities related to client management
- Embody "we-before-me" and the "customer first" mindset that delivers long term success over short term returns
- Solid knowledge of one industry required (i.e. Government, Education, Healthcare, Financial Services, Retail, Manufacturing, Automotive, Telco, Media, Oil/Gas/Energy, etc.)
- 5+ years with Telco Industry experience
Guidance
Knowledge, skills, and abilities
- Strategy development with multi-phase execution and delivery
- Background in large-scale, multi-year enterprise change management
- Executive communications, engagement and influence
- Knowledgeable of the Microsoft partner ecosystem and programs
- Standard language for what is means to join Microsoft
Skills
Sales Presentations
Digital Transformation
Customer-focused Service
Commerce
Key Performance Indicators
Executive-level Communication
Functions
Information Technology (IT)