Sales Manager (Event & Mice)

Key Responsibilities:

• Identify and pursue new business opportunities for meetings, conferences, and events.
• Develop and implement sales strategies to achieve revenue targets and grow the hotel's meetings and events business.
• Conduct market research to identify potential clients and trends in the meetings and events industry.
• Build and maintain strong relationships with corporate clients, event planners, and other key stakeholders.
• Provide exceptional customer service by understanding client needs and offering tailored solutions.
• Act as the main point of contact for clients from the initial inquiry through to the event’s completion.
• Prepare and present proposals, quotes, and contracts to clients, ensuring they meet their event requirements and budget.
• Negotiate terms and conditions to secure bookings and achieve favorable terms for both the client and the hotel.
• Collaborate with the marketing team to create promotional materials and campaigns aimed at driving event sales.
• Oversee the planning and execution of meetings and events, coordinating with internal departments such as catering, audio-visual, and event services to ensure a smooth operation.
• Ensure all event details are accurately documented and communicated to relevant departments.
• Conduct site visits and pre-event briefings to guarantee that client expectations are met.
• Work closely with the hotel’s event planning and operations teams to ensure the successful delivery of events.
• Participate in sales meetings and contribute to the development of overall sales and marketing strategies.
• Provide training and support to junior team members as needed.

Qualifications

• Bachelor’s degree in Hospitality Management, Business or a related field.
• Proven experience (typically 3-5 years) in a sales or event management role within the hotel industry.
• Strong understanding of the meetings and events industry, including trends and client needs.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain professional relationships with clients and internal teams.
• Proficiency in Microsoft Office Suite and experience with event management and CRM systems.
• Strong organizational skills with the ability to manage multiple events and priorities simultaneously.

Additional Information

• All Heartist Membership - take advantage of discounts on accommodation and food & beverage in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within property and across the world!