Program Manager - LiveIn EcoSystem

Responsibilities:

• Operator Sourcing: Identify and source suitable operators to manage and operate each pillar of the LiveIn Ecosystem, including LiveIn@Wheel (convenience mart), LiveIn@Cafe (cafe), LiveIn@Work (coworking space), LiveIn@Essentials (laundry), LiveIn@Concept Store (concept store by LiveIn partners), and LiveIn@Play (game lounge).
• Negotiation and Partnership: Lead negotiations and establish partnerships with selected operators, ensuring alignment with LiveIn's vision, values, and operational standards.
• Market Analysis: Conduct market research and analysis to identify trends, opportunities, and potential partners within the Bangkok market.
• Relationship Management: Build and maintain strong relationships with operators, providing ongoing support and guidance to ensure successful implementation and operation of LiveIn Ecosystem pillars.
• Collaboration: Work closely with internal teams, including marketing, finance, and operations, to coordinate efforts and ensure seamless integration of LiveIn Ecosystem pillars.
• Quality Assurance: Monitor and evaluate the performance of operators to ensure compliance with LiveIn's quality standards, customer service protocols, and brand guidelines.
• Reporting: Provide regular updates and reports to the Strategic Program Lead at the Global level, highlighting progress, challenges, and opportunities within the Bangkok market.

Requirements:

• Bilingual Proficiency: Fluent in both Thai and English, with excellent communication and negotiation skills in both languages.
• Interpersonal Skills: Strong interpersonal skills with the ability to build and maintain relationships with a diverse range of stakeholders.
• Strategic Thinking: Strategic mindset with the ability to identify opportunities, analyze market trends, and develop innovative solutions.
• Project Management: Proven experience in project management, with the ability to prioritize tasks, manage timelines, and deliver results.
• Team Player: Collaborative team player with the ability to work effectively in a cross-functional and multicultural environment.
• Adaptability: Flexible and adaptable to change, with the ability to thrive in a fast-paced and dynamic work environment.

Education and Experience:

• Bachelor's degree in Business Administration, Management, Marketing, Real Estate, or related field required.
• Proven experience in program management, business development, or operations.
• Experience in sourcing and managing partnerships with operators or tenants is highly desirable.
• Strong interpersonal and negotiation skills.
• Ability to thrive in a fast-paced, entrepreneurial environment.
• Exceptional communication and problem-solving abilities.
• Preferably to start in August 2024 onwards.