Merchant Operations Setup

What you’ll Do:

• Manage and provide assistance in solving problems for assigned restaurants together with the Business Development team, starting from creating stores, creating user accounts, creating menus, including editing all information about the restaurant to be accurate according to requirements
• .Provide advice on setup methods throughout the process of starting to use the platform with internal teams
• .Make sure that the information received is correct and complete. Includes business information, menu items, prices, and promotional content
• .Provide advice and work with the business development team to optimize the display on the platform to be accurate and current at all times
• .Act as the primary point of contact for the relevant team, answering questions, concerns, and technical issues quickly and efficiently
• .Work with internal teams to resolve escalating issues and ensure a positive merchant experience
• .Understanding of the LINE MAN Wongnai service to manage the restaurant in charge
• .Responsible for various projects or assignments
• .Collaborate with Business Development, Operations teams, Customer Support, Marketing, Sales, etc
• .Able to work on Saturday or Sunday as assigned

What you’ll Need

• Bachelor’s degree in any fie
• ld.2 years of relevant Operation Support, Admin or related fields.Good communication skills and a willingness to learn.Focused and productive, good communication skills, relationship-building skills, ability to coordinate documentation, and ability to work well under pressure.Detail-oriented with the ability to manage tasks effectively.Basic problem-solving skills and ability to work in a fast-paced environment.Have a responsible, reliable, and have CAN-DO Attitude, able to complete various tasks on your
• lf.Have a Growth Mindset, willing to work in a highly dynamic environment willing to work on weekends good skills in using Google Sheet/MS Excel. If have experience in E-commerce or Online Platform business will be an advantage