Virtual Medical Representative

RESPONSIBILITIES

• Engage on promotional science-based brand messages where product could support HCP in meeting patient need 
• Engagement is also focused on broader range of content (e.g disease state)
• Acts as key POC for seamless (compliant) reactive only connection to Pfizer SMEs and resources
• Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)
• Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
• Responding to customers’ enquiries about the digital offering and supporting them to navigate and use the technology. Own customer requests/questions end to end. Connects to expertise but owns to conclusion. And importantly, sharing learns so that Pfizer can continue to improve the offering.   
• Leading virtual interactions via virtual calls and building relationships of trust and longevity with health care professionals across the nation – this will include physicians, pharmacists and nurses etc.Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)
• Ability to move between products & portfolio to meet customer needs. Multiple high science therapeutic areas required as will carry a broader range of brands. 

QUALIFICATIONS

• Bachelor’s degree preferred in Business or Science or a healthcare background (e.g. pharmacist, nurse) solid knowledge of the industry would be preferred.
• 1-2 years of selling experience in pharmaceutical field would be preferred
• Good communication skills with strong written and verbal skills to help build trust and deliver value via virtual interactions.