Role and Responsibilities

• Plan, monitor, control, and analyze the financial budget and expenses for both credit assessment and debt collection functions.

• Analyze credit assessment and debt collection performance data to enhance operational efficiency.

• Prepare and verify compensation payments for employees and external service providers.

• Ensure accuracy, reliability, and up-to-date information for analysis and decision-making support.

• Improve and optimize internal team processes for maximum efficiency.

• Plan and manage team operations to achieve defined objectives.

• Coordinate with various departments to ensure smooth workflow.

• Prepare reports and present summaries of budget, expenses, and operational performance to management.

Qualifications

• Bachelor’s degree in Economics, Accounting, Business Administration, Statistics, Mathematics, Finance, Banking, Computer Science, or a related field.

• At least 5 years of experience in data analysis, database development, or banking, particularly in retail banking.

• Minimum of 3 years of experience in team management.

Specific Knowledge and Skills

• Proficiency in English (speaking, reading, and writing).

• Strong skills in Microsoft Excel and Microsoft Office.

• Programming skills in SQL, SAS, or Python.

• Ability to utilize AI tools to support work processes.

• Knowledge and experience in banking, particularly in data, systems, financial services, marketing, or other relevant business functions.