Supervisor-Operation Performance

Responsibilities

• Develop daily, weekly and monthly report & dashboard for monitoring Operation performance.
• Collaborate with Operation team to improvement performance to achieve their target SDPU, CPP, Productivity, Lead time and mis-sort mis-scan performance
• Prepare data for operation team to investigate operation improvement(FM, LHS, Sort, Return) follow through Bi Weekly meeting agenda.
• Analyzes problems and determines root causes for operation issues.
• Resource planning for Sortation manpower according to productivity target.
• Monitor unusual order and work with reprocess team to screen out and collaborate with Platform Log team.

Job Requirements

• Audit data on a regular basis and ensure data integrity
• Manage the regular report running schedule and process
• Develop process improvements for data management activities
• Generate data reports on periodic basis for management
• Computer literacy (Microsoft Office) with advanced skills in Excel.