Job Description
- Monitor and manage SOC operational team by using the daily performance report, history of excellence, and team development.
- Works with internal and external functions to properly handle pushed-out parcels.
- Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis
- Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
- Optimized manpower from the planning team to operate as our cycle time and hourly volume - Coaching and advising team member
Qualification
- Bachelor's Degree or Above in Logistics management, Supply chain management or any related field.
- At least 5 years of working experience in logistics, supply chain or express industry.
- Be able to communicate in English.
- Good communication and presentation skills.
- High analytical ability - critical and logical thinking and optimization.
- Strong working knowledge of Spreadsheets (Excel/Google Sheets).
- Good team player
- Multitasking and prioritizing skills.
- Proven working experience in project management
*** Able to work at Ayutthaya - Wangnoi (SOCN), and Samut Prakarn - Bang sao thong, Wat Buarouy (SOCE)
