Senior Manager, Group Client Growth

Responsibilities

The role of the Group Senior Client Growth Manager is to strongly contribute to our client portfolio profitability improvement.

• Deliver annual Group CG annual targets including but not restrictive: NSV, EBIT, NOC,
• Improve our Key Regional Client P&L
• Participate in building the annual Client growth strategy along with the Group Client Growth Directors
• Ensure the right monitoring of our client performance and propose action plan to accelerate the growth or correct potential gap in collaboration with our local operation
• Oversee market research & business analyses, evaluate finding and assess strategic viability
• Support contract renewal process and facilitate deal closing
• Improve our client’s retention
• Influence without authority all stakeholders with Client interaction
• Contribute to our Client manager training to ensure to ensure that the team has the right capabilities to achieve our common goals
• Collaborate with internal stakeholders, both local and global in identifying upselling opportunities
• Support the establishment of long-term relationship with our Key Regional Client and support LBUM with their Key Local Client

Requirements

• Degree in Business Studies/Marketing preferred
• 7 to 10 years' experience in a similar industry, especially in sales, marketing and/or business development
• Very good Business Acumen, with strong commercial sense
• Demonstrate research and analytical skills
• Demonstrate client and/or customer account management skills
• Demonstrate business development experience in applying business development principles for at least medium- to large-sized companies in similar industries
• Demonstrate understanding of the FMCG business
• Curious with strong analytical and presentation skills, assertive, good stakeholder management, problem solving, comfortable in complex environment