Role
Reporting to the Boutique Manager, you will be an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all the visitors and clients that are entering the boutique. As part of the Boutique team your role will be to:
- Drive business – recruiting clients, developing their loyalty and achieving sales objectives;
- Grow our client’s expertise – presenting our universe, history, creations and sources of inspirations;
- Offer an outstanding experience – personalizing client relationship, anticipating client’s needs,
- Serve all our visitors – answering to all client’s requests, after sales services and care advices;
- Contribute to a positive team spirit – actively participating in the day-to-day boutique life;
- Develop operational excellence – mastering in-store tools, following commercial policies and procedures.