Responsibilities:

• Perform daily audit on internal system;

• Provide analysis of errors and feedback to respective team;

• Work with training team to align policy understanding of QA and labelers;

• Provide support on Policy/Quality related questions on ad-hoc basis;

• Responsible in guiding new joiners in order to achieve ramp up target;

• Work closely with Safety Specialist in order to provide feedback on quality;

• Identify potential errors in policy and correct them in time;

• Conduct quality meeting with the team to analyze errors;

• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

• Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.

• Your resilience and commitment to self-care to manage the emotional demands of the role.

Qualifications:

• Bachelor's Degree or equivalent education/experience,

• English and Thai language is a must

• Advanced degree is preferred

• Minimum 1 year working experience as Quality Assurance Analyst;

• Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage;

• Strong attention to details and ability to work independently

• Possesses good interpersonal skills;