Under the guidance and supervision of the Reservation Manager and within the limits of the established Mövenpick BDMS Wellness Resort Bangkok policies and OSM (Operational Standards Manual), Receive and handle all reservations, work to and with management and strive to learn more each day. Show initiative to improve existing methods and refine established procedures. He/she participates in promotional and various marketing functions throughout the course of the year. Works diligently to develop and maintain corporate clientele in performing these duties he/she shall at all times maintain good relations with his supervisor, the Department Heads and supervisors as well as with the local authorities and other key persons.
To record and process all reservation inquiries made by phone, or email efficiently and accurately and converted to sales where possible to meet hotel targets. He/she promote the desired work culture around Integrity, Respect, Team work and Service of Mövenpick BDMS Wellness Resort Bangkok and its brand ethos.
Qualifications
Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem-solving abilities
Fluency in English, additional languages are a plus
Skills
Opera
Tourism
Communication
Problem Solving
Functions
Customer Service
Job Overview
Job Type:
Full-Time
Company
Accor
44 active jobs
Industry:
Hospitality, Tourism & Travel
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