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    Marketing & Communications Manager

    Full-Time
    , Thailand
    Posted: July 31, 2024
    Position Details

    CORE WORK ACTIVITIES


    Regional Marketing and Advertising


    • Partners with properties to execute promotions and campaigns through traditional and digital channels that target in-house guests with promotions that drive incremental revenue
    • Ensures all advertising for the hotel in traditional advertising mediums and digital and social media channels is in brand voice
    • Serves as a consultant to properties to provide guidance on how to leverage advertising agencies on supporting advertising campaigns, creative and media plans, and food and beverage promotions.
    • Maintains frequent, active engagement with the cluster Director of Marketing & Communications and cluster eCommerce and Digital leads to ensure alignment, pull-through, and 2-way communication about status, performance evaluation, opportunities, and issues related to online programs and initiatives
    • Supports execution of email marketing campaigns for their region
    • Supports the overarching marketing strategy by helping properties activate and manage their content on relevant digital platforms


    Regional Social Media Support


    • Focuses on supporting region-wide digital engagement via social media (e.g., Facebook, Twitter, Sina Weibo, wechat, etc.)
    • Facilitates social media engagement, Hotel Website content update (especially for Food & Beverage outlets), and updating content in other digital channels (e.g., hotel websites)
    • Supports the execution of promotions campaign in F&B, weddings, spa, rooms and conferences through relevant social media channels


    Public Relations and Visual Asset Management


    • Maintains a comprehensive list of international and local media contacts, with particular emphasis on F&B media contacts
    • Manages assigned accounts as per the media account management system
    • Manages external vendors and media agencies; work with agency partners to identify strategic media buys for their hotel(s)
    • Liaises with continent PR leadership to ensure media placement for hotel(s) supports the overall hotel marketing strategy
    • Acts as consulting resource for property marketing teams looking for regional photographers for food, amenity, and property imagery and ensures all photography adheres to brand voice


    Regional Marketing Activation Tracking


    • Consults with Brand and Field marketing leaders on the execution of marketing strategy through digital channels
    • Liaises with Marriott Rewards teams, sales, and revenue management to ensure digital customer engagement is right for property/regions
    • Provides consultation to property Marketing Communications teams on correct pull through of brand voice in digital channels (e.g., social media, OTAs, HWS)


    Activates New Hotel Openings


    • Assists and supports the coordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the marketing department at corporate office
    • Partners with Director of Sales and Marketing and Field Marketing team to help plan marketing budget, both for pre-opening period and through post-opening
    • Partners with regional Online Sales and Marketing managers to ensure on-brand property imagery is live in digital channels (e.g., social media, OTAs, HWS)
    • Work with regional eCommerce and Digital teams to position the hotel on digital channels
    • Collaborate with regional Field Marketing to develop, recommend and execute the opening S&M plan for the hotel
    • Ensure photo shoots and photography for property are in brand-voice before they are incorporated into marketing channels
    • Engage with owners and hotel GMs to help explain and set up services of marketing support


    General Responsibilities


    • Assists with the development, co-ordination and execution of all communications activities with a strong emphasis on F&B promotions and campaigns across their region
    • Works with eCommerce to ensure their hotels’ website and related websites are updated on a regular basis
    • Provides training and marketing leadership and acts as a marketing subject matter expert for area Sales, Revenue, and Operations leaders


    Education And Experience


    Required:


    • 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred


    OR


    • 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.




    Skills
    Marketing
    Sales & Marketing
    Public Relations
    Digital Marketing

    Functions
    Marketing

    Job Overview

    Job Type:

    Full-Time


    Company

    Renaissance Hotels  logo

    Renaissance Hotels

    19 active jobs

    Industry:

    Hospitality, Tourism & Travel

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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