Conduct outbound calls to existing clients to upsell Lab equipment.
Close incoming sales opportunities, selling the benefits of the products to ensure that short term goals, objects and quotas are met
Assist customers with order placement, providing product information and advice related to products and services that best suit the customers’ needs.
Ensure that products, services and solutions recommended to clients will fulfill their needs.
Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on daily and monthly targets.
Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required.
Maintains product knowledge by attending training workshops and keeping up to date on product material.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Possess 4 years of Bachelor’s Degree in any science-based programme. Chemistry Science/Biotech or other related medical course will be preferred.
0-2 years overall work experience with a technical (scientific) background. Experience working in a lab or pursuing research is preferred.
Excellent communication skill in English and Thai.
Open to relocate to Kuala Lumpur.
Skills
Laboratory Medicine
Key Metrics
Communication
Product Knowledge
Training Workshops
Functions
Research & Development
Job Overview
Job Type:
Full-Time
Company
TDCX
45 active jobs
Industry:
Technology
Ready to Apply?
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