Key Responsibilities:

Junior E-Commerce Operations Coordinator (1 Position):

• Assist with daily e-commerce operations and administrative tasks.
• Manage product inventory updates on Amazon.
• Handle inquiries promptly.
• Coordinate with suppliers and logistics partners(3PL).
• Assist in preparing reports and analyzing sales data.
• Perform general office duties such as data filing, data entry, and correspondence.

Senior E-Commerce Operations Specialist (1 Position):

• Oversee and manage daily e-commerce operations and administrative tasks.
• Optimize product listings and ensure accurate inventory management on Amazon and Shopify.
• Supervise the order processing and customer service teams.
• Coordinate with suppliers, logistics partners (3PL), and others internationally.
• Analyze sales data and prepare comprehensive reports.
• Develop and implement strategies to improve operational efficiency.
• Manage Amazon FBA seller account and product listings.
• Mentor and train junior team members.

Qualifications:

• Bachelor’s degree in business administration, e-commerce, or a related field.
• Experience in e-commerce operations, preferably with Amazon FBA and/or Shopify.
• Proficiency in Microsoft Office Suite and e-commerce platforms.
• Excellent analytical and problem-solving abilities.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Exceptional communication and interpersonal skills.
• Excellent English written and verbal communication skills.