Logo
  • Pro Profile
  • Jobs
  • Career
    Career PathwayGrowthEducationInspirationPersonality
    Jobs & IndustriesJob SearchResume & PortfolioSalaryWell-being
  • Education
    Online CoursesMasters Programs
  • Resume Builder
  • Corporate Users
  • Jobcadu Logo

    Best career platform for job search, recruitment, career assessment & education

    20,000+

    Jobs

    Jobs Functions

    Administration & Office

    Marketing

    Customer Service

    Information Technology (IT)

    Accounting & Finance

    Human Resources & People

    Production & Supply Chain

    Engineering

    For Job Seekers

    Jobs

    Resume Builder

    Education Resources

    Resume Resources

    For Corporate Users

    Post Jobs

    Pricing

    Resources

    About Us

    Terms of Use

    Privacy Policy


    © 2025 Jobcadu. All rights reserved

    IT Support Director/Senior Manager

    Hybrid
    Bangkok, Thailand
    Posted: July 18, 2024
    Deadline: December 30, 2024

    Position Details

    What you’ll do:

    Leadership & Team Management

    • Lead and inspire a team of highly skilled support specialists
    • Foster a positive, open-minded, and supportive working environment
    • Assure a high level of support for our users and continuously look for improvements to the support experience


    Strategic Planning & Execution

    • Partner with key business stakeholders to define success metrics for projects and technologies
    • Develop and execute strategic and operational initiative
    • Develop analytical models and present information to teams, partners, and executives


    IT Support & Service Delivery

    • Develop and implement IT support strategies, policies, and procedures
    • Monitor and analyze IT support metrics and OKRs to identify areas for improvement
    • Ensure seamless integration and support of IT systems and services across departments.


    Budgeting & Vendor Management

    • Oversee budgeting and vendor management to ensure cost-effective solutions
    • Maintain strong vendor relationships to support IT initiatives and operations


    Training & Development

    • Ensure the IT support team is adequately trained to handle technical issues and support request
    • Promote a diverse and inclusive culture, encouraging feedback and open communication


    IT Security & Data Management

    • Implement and manage IT security protocols to protect company data and systems from cyber threats. Oversee user data management, ensuring data integrity, privacy, and compliance with relevant regulations


    Cross-Functional Collaboration

    • Act as a regional partner and advocate for the needs of your team and local employees
    • Collaborate with global colleagues to ensure operational alignment and share best practice
    • Work with stakeholders from various departments to maintain alignment toward common goals.


    What you'll have:

    • Bachelor’s degree in Information Technology, Computer Science, or a related field.
    • At least 7-10 years of experience in IT management, with a proven track record of leading IT support teams.
    • Strong understanding of corporate and studio workstreams (if applicable).
    • Excellent leadership, communication, and interpersonal skills.
    • Excellent command of spoken and written English. Experience working in a multicultural environment is a plus.
    • Strong knowledge of network infrastructure and technologies.
    • Ability to develop and implement strategic IT initiatives.
    • Experience with budgeting, vendor management, and cost-effective solution implementation
    • Proficiency in IT security protocols and data management.
    • Ability to analyze metrics and OKRs to drive continuous improvement.
    • Experience working in a global company and collaborating with diverse teams.


    Preferred Qualifications:

    • Relevant certifications such as ITIL, PMP, or CompTIA.
    • Experience with Okta for identity and access management
    • Experience with Unified Endpoint Management (UEM)solutions
    • Experience in techcompanies



    Skills

    Vendor Management
    Information Technology
    Computer Science
    Data management
    Budgeting
    Communication

    Functions

    Information Technology (IT)

    Job Overview

    Job Type:

    Hybrid


    Company

    LINE MAN Wongnai logo

    LINE MAN Wongnai

    165 active jobs

    Bangkok

    Industry:

    Consumer Goods, Retail & E-Commerce

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

    Similar Jobs

    TTB

    TTB

    2 months ago

    (Tech Interview Day) Senior Service Delivery Manager

    5 - 7 years

    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Communication

    Information Technology (IT)

    TTB

    TTB

    2 months ago

    (Tech Interview Day) Performance Test Engineer

    5 years

    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Computer Science

    Information Technology (IT)

    CJ MORE

    CJ MORE

    about 1 month ago

    IT Business Analyst

    3 - 5 years

    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Communication

    Information Technology (IT)

    CJ MORE

    CJ MORE

    about 1 month ago

    Product Manager (Pioneer)

    5 years

    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Computer Science

    Information Technology (IT)

    Binance

    Binance

    about 1 month ago

    Senior Software Engineer (Java/Python/LLM)

    5 years

    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Computer Science

    Information Technology (IT)

    Siriraj Piyamaharajkarun Hospital

    Siriraj Piyamahara...

    about 2 months ago

    เจ้าหน้าที่ระบบแม่ข่ายและฐานข้อมูล

    1 - 3 years

    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Information Technology

    Information Technology (IT)

    YANHEE CENERAL HOSPITAL

    YANHEE CENERAL HOS...

    about 2 months ago

    Application Support

    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Computer Science

    Information Technology (IT)

    KPMG

    KPMG

    6 days ago

    Technical AI & Visualized Analyst

    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Computer Science

    Information Technology (IT)

    Pi Securities Public Company Limited

    Pi Securities Publ...

    about 2 months ago

    Senior Quality Assurance Engineer

    3 years

    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Information Technology

    Information Technology (IT)

    TTB

    TTB

    2 months ago

    Specialist – Credit Risk Data Foundation

    5 years

    Bangkok, Thailand

    Salary

    Let's discuss

    Skills & Functions

    Computer Science

    Information Technology (IT)