Roles & Responsibilities

• Enterprise Software Configuration and Implementation
• Configure and implement enterprise software products to align with organizational requirements.
• Collaborate with clients to gain a deep understanding of their business needs and processes.
• Enterprise software’s Change Request Management
• Drive change requests related to system configurations and processes.
• Verify the impact of proposed changes on existing processes and system functionality.
• Solution Design and Customization
• Design, customize, and implement enterprise software solutions tailored to meet clients' specific needs.
• Write functional specifications for the development team to ensure accurate system enhancements.
• Functional Knowledge Stewardship
• Safeguard the functional knowledge of the enterprise software solution, encompassing both process and system aspects.
• Act as a data governor for master data and transactional data within the functional area
• Process Improvement for enterprise software
• Actively contribute to improvement initiatives for enterprise software, leveraging a detailed understanding of existing processes and systems.
• Play a key role in introducing automation initiatives to enhance current system features.
• Key User Community Facilitation
• Facilitate and support the Key User community, serving as their primary point of contact.
• Proactively communicate updates on new releases and projects related to the enterprise software ecosystem.
• Coordinate regression testing and monitor Business Process KPIs to promote continuous improvement in software usage.
• Drive content creation and knowledge sharing within the community, fostering engagement among Key Users.
• Mentor and coach Key Users, providing expertise in SAP and other enterprise software/systems and their associated business processes.
• Utilize platforms like MS Teams to facilitate knowledge sharing and collaboration within the community.
• Facilitate knowledge sharing and collaboration within the Key Users community through platforms like Teams.
• Global Process Owner (GPDO) Partnership
• Collaborate closely with the Global Process Owner (GPDO) to align system knowledge and process improvements with overall business objectives.
• Act as a liaison between Key Users and the GPDO to ensure effective communication and execution of new initiatives.

Education / Certifications

• Bachelor's degree in Computer Science or a related field. Master’s Degree is preferred.
• Proficiency in SAP or other relevant enterprise software systems and configuration.
• Strong familiarity with business processes and operations of relevant enterprise software.

Experience

• 10 years of experience in SAP MM modules and integration with other modules like SD, FICO and PP.
• Proficiency in SAP MM for procurement processes, inventory management, and supplier relationship management.
• Proven track record of successfully driving SAP-related change requests and process improvements.
• Experience in configuring SAP for compliance with financial regulations and standards.
• Understanding of procure-to-pay workflows and cost center accounting.
• Experience in SAP Ariba is a plus.
• Experience in SAP SD or Logistic modules, including business knowledge understanding in Quality management would be an advantage.