Office of Customer Protection Board (OCPB) is an authority who aids customers (buyers) who have fallen victim from financial scams, discrimination or unsafe products. Customers can file a complaint to OCPB via its online system or at the OCPB office.
Investigate and compile data relevant to the disputes filed at OCPB.
Contact buyers or sellers to negotiate until the buyers withdraw the cases filed at OCPB.
Handle police document such as subpoena of witnesses and Police Daily Report.
Requirements
Bachelor Degree
Be able to read, write and speak in both English and Thai
Flexible and adaptable; able to work under pressure
Able to solve immediate problems
Have customer service experience
1 - 2 years of experience in jobs related to e-commerce
High-proficiency in written language, some excel or data management skill set is a plus
Excellent communication and negotiation skills and coordination skills
Happy to work in a fast-paced environment
Working Days: 5 days/week (days off might not be Sat or Sun)
Skills
E-commerce
Negotiation skills
Coordination Skills
Functions
Marketing
Job Overview
Job Type:
Full-Time
Company
Shopee
194 active jobs
Industry:
Consumer Goods, Retail & E-Commerce
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