Duties And Responsibilities

• Run Customer relationship management process after Sales and Project Manager have approached clients to keep engaged and maintain a good relationship with existing clients for continuous program
• Create loyalty plan or program to attract existing clients and ensure clients satisfy on product and continue agreement with company
• Assist clients on offline training such as research and select suitable course for clients, course outline, design and activity
• Collaborate with Partnership teams to arrange blended program for clients
• Coordinate with internal team members to create artwork design of products’ release, both features and contents, and distribute to clients
• Create a monthly status report by tracking customer usage
• Update file of Customer and Project Directory
• Adjust and Config Platform for customers' site such as Demo, Stg. and Prd.

Knowledge, Skills And Abilities

• Good knowledge and understanding of Software, online and offline training
• Excellent interpersonal skills including written and oral communication skills in English and Thai
• Proficient in MS office
• Ability to work independently and in collaboration with team members
• Service minded attitude and positive thinking
• Good command of English
• Detail oriented, work under pressure, responsibility, mature

Education And Experience

• Bachelor’s degree in any related fields.
• At least 2 years work experience in Customer Relationship Management, Corporate Communication, Public Relation or any related position