Responsibilities:

• Facilitate and execute improvement initiatives across all operations touchpoints by engaging stakeholders and team members in process improvement exercises.
• Review current practices across the operations department are by applicable Standard Operating Procedures.
• Proactively identify key opportunities to improve business results by utilizing applicable methodologies and tools to design and implement viable solutions aimed at resolving root causes.
• Ensure all KPIs are monitored and meet the target.
• Effectively communicate necessary information to keep all stakeholders informed of progress, achievement of targets, and resolve the issue.
• Prepare necessary reporting by collecting, analyzing, and summarizing data trends.
• Communicate gaps in process designs and implementations to upper management.
• Working closely with departmental leads to plan, execute and monitor process improvement projects.

Qualifications:

• Bachelor degree in Engineering, BBA, or any related field
• 0-3 Years of working experience
• Effective communication skills and good command of English.
• Proficient in working with numbers and data organization, especially with MS Excel or Gsheet.
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
• Strong logical thinking and problem-solving skills with initiatives.
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills and have team spirit.