BASIC FUNCTION:

To assist Corporate Training Manager in achieving the hotel’s goals by ensuring that all associates receive the training required in order to perform his or her job proficiently. 

DUTIED AND RESPONSIBILITIES:

1. Assist Corporate Training Manager to ensure that every hotels/resort compiles and maintains complete and up-to-date orientation manual, training plan, and training activities.
2. Assist Corporate Training Manager to provide orientation for management/staff of Corporate Office including new General Managers of CHR and provide orientation whenever the Corporate Training Manager is not available.
3. Maintain monthly and yearly records of training reports of CHR including the Corporate Office.
4. Assist in preparing, communicating, and implementing an annual hotel training plan.
5. Assist Corporate Training Manager in ensuring all hotels/resorts implement and conduct trainings as requested by the Government and the Department of Skills Development.
6. Assist Corporate Training Manager on the Centara Academy and coordinate with the associated universities/colleges to ensure the success of the program. This includes the recruitment of students to join the program.
7. Employer Branding – local Internship (building network with universities and centralize MOU)
8. Assist Corporate Training Manager on the Management Development Program (MDP) and coordinate/monitor the program with associated universities and participants to ensure the success of the program.
9. Assist Corporate Training Manager to handle & liaise with all requests of student trainees/management trainees by contacting certain universities in order to ensure the quality of the students within CHR.
10.  Keep comprehensive records of all training activities and maintain efficient administration within the department along with preparing and submitting operational reports as needed and requested.
11. Monitor and control the use of the Corporate Office training facilities and equipment including the Centara Academy studying rooms/office and to ensure the rooms’ condition is maintained and cleaned at all times.
12. Coach, counsel, discipline and develop subordinate associates.
13. HR/training social media, including TikTok or short VDOs for communication.
14. Perform other duties as asked but limited within the HR functions only and or under the Labor Law.

CRITERIA

1. At least a bachelor’s degree in any field, preferable in Human Resources Development.
2. Minimum 5 years of experience in Supervisory level, preferably international hotels with proven record of achievements in people development
3. Able to provide certain Training Courses and from time to time to replace Training Manager.
4. Professional training skills and knowledge of working practices and principles in a 5-star hospitality setting.
5. Excellent command of the English language
6. Ability to express effective, clear, and concise written and verbal communication.
7. Good interpersonal skills
8. Good leadership, organizational and administrative skills.
9. Strong in driving results and people management and development