Content Moderator

Responsibilities:

• Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines.

• Generate data sets for production and machine learning purposes.

• Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc.

• Review and classify emotions, gestures, and other relevant elements in content.

• Annotate images in heat graphs or spectrograms to determine sleeping or active states.

• Understand and stay up-to-date with content policies and guidelines.

• Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.

• Identify content that does not comply with requirements and flag it for action.

• Use basic judgment to perform required tasks effectively and accurately.

• Display a strong bias to doing what’s right for our community in supporting social media’s mission.

• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.

• Work in a 24/7 shift rotation.

Qualifications:

• Bachelor’s degree in any field.

• Fresh graduates are welcome to apply.

• Excellent attention to detail and ability to maintain focus during repetitive tasks.

• Strong understanding of social media platforms and various content types.

• Ability to stay current with evolving content policies and guidelines.

• Analytical and critical thinking skills.

• Ability to work in different shifts rotation (24/7 shifts).

• Previous business process outsourcing, customer service, or content moderation experience is a plus.

• Native speaker or Non-Native with TOPIK 5 above in the support language and B2 English.