Clients Solutions Manager (Growth Market)
Responsibilities:
Analyze advertisement campaign's performance data to offer mid market clients data-driven business insights
Manage and grow post-sale client relationships of both branding or performance marketing product offerings by monitoring and analyzing ad campaigns, and proactively taking initiative to improve results and up-sell
Drive education on ad products & updates and share company best practices as relevant to client or agencies' business
Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team
Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
Spot the growth opportunity for mid market clients by regular performance analysis and escalate business growth findings to all the cross functional team
Improve product feature adoption and consistently drive the product improvement from market feedback with product and go-to-market strategy
Qualifications:
Minimum 5 years of experience in account management roles
Experience in managing performance clients or agencies in either SMB or Mid-Market sector
Experience managing performance advertisers with a deep understanding of their challenges
Proficient in campaign management, setting up and optimization
Ability to analyze data and identify insights to assess campaign performance
Proactive attitude with excellent data analytical skills in excel
Ability to work in a dynamic and fast paced environment while collaborating effectively with cross-functional teams
Proficient in English communications
Full-time
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