Clients Solutions Manager (Growth Market)

Responsibilities:

• Analyze advertisement campaign's performance data to offer mid market clients data-driven business insights

• Manage and grow post-sale client relationships of both branding or performance marketing product offerings by monitoring and analyzing ad campaigns, and proactively taking initiative to improve results and up-sell

• Drive education on ad products & updates and share company best practices as relevant to client or agencies' business

• Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team

• Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign

• Spot the growth opportunity for mid market clients by regular performance analysis and escalate business growth findings to all the cross functional team

• Improve product feature adoption and consistently drive the product improvement from market feedback with product and go-to-market strategy
  

Qualifications:

• Minimum 5 years of experience in account management roles

• Experience in managing performance clients or agencies in either SMB or Mid-Market sector

• Experience managing performance advertisers with a deep understanding of their challenges

• Proficient in campaign management, setting up and optimization

• Ability to analyze data and identify insights to assess campaign performance

• Proactive attitude with excellent data analytical skills in excel

• Ability to work in a dynamic and fast paced environment while collaborating effectively with cross-functional teams

• Proficient in English communications