Position Overview

The Assistant General Manager supports the General Manager in driving overall hotel performance, operational excellence, guest satisfaction, and profitability, with a strong focus on P&L management and business results.

Key Responsibilities

• Support the General Manager in leading daily hotel operations and overall business performance.

• Drive P&L performance, revenue growth, cost control, and profitability.

• Use data and business insights to identify opportunities, improve performance, and support decision-making.

• Monitor key financial and operational KPIs and ensure departments achieve agreed targets.

• Lead and develop department heads to deliver service excellence and strong business results.

• Drive operational efficiency, productivity, and continuous improvement.

• Manage guest experience and resolve operational challenges effectively.

• Collaborate with Sales, Marketing, and Revenue teams to maximize commercial performance.

• Act as General Manager in their absence and ensure smooth hotel operations.

Requirements

• Thai Nationality only

• Bachelor’s degree in Hotel Management, Business Administration, or related field.

• Minimum 5 years of hotel management experience, with proven leadership experience.

• Strong P&L and financial management background.

• Highly data-driven, analytical, and results-oriented.

• Strong commercial mindset with proven ability to improve revenue and profitability.

• Excellent leadership, communication, and problem-solving skills.

• Good command of English and Thai.

Compensation & Benefits

• Competitive salary and service charge.

• Performance-based incentives.

• Career growth opportunities within a growing boutique hospitality group.

• Ongoing training and professional development.

• Group insurance and employee benefits.

• Staff meals and uniforms.

• A collaborative, innovative, and supportive working environment.